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-+*Streaming video, Wi-Fi in-store, beacons, audio streams and soon LED lighting & LI-FI (Light Fidelity) technology … these are some of the many new …

-+*After e-commerce and m-commerce, the trend is now for social commerce. Facebook and Twitter are paving the way for innovations that could revolutionise the …

-+*When we talk about optimising the supply chain as part of an omni-channel strategy, it’s usually about the availability of products, regardless of the …

In Brief

-+*Paying with your mobile can be so much easier for many consumers. So you wonder if it might make the act of purchasing so …

-+*Robots are slowly moving from science fiction into reality, becoming steadily part of our daily lives and even finding their way into our stores. …

-+*The Euro 2016 football championships, being organised in France, is fast approaching. The new stadiums are currently being built to host the event. These …

-+*Given the dichotomy of an economic crisis on the one hand, and heightened ethical awareness on the other, new styles of consumption are emerging. …

-+*The digital revolution is on everyone’s lips. It transforms the entire way we go about buying something and the customer experience as a whole. …

-+*With everyone being bombarded with offers from all around, the consumer is more volatile than ever before. They risk pulling out of a sale …